Unless you have approved proof of the product, we offer a full refund upon request by the customer. The conditions for a refund are:
- You report the issue and/or make a money back request within 7 days after delivery of the product.
- You return the products back to The Dutch Label Shop, paying for all return shipping charges.
- We will refund the full amount within 7 days after receiving the returned product(s). If we have provided you with a proof of your product (note that this “proof” may consist of a product sample, a product photograph ("photo proof"), or another format), and you have approved this proof, this Money Back Guarantee does not apply to your order.
Use the following shipping addresses, when returning any products:
Order was shipped to the USA, Canada or Mexico
Dutch Label Shop
1901 S 9 St, Suite 615
Philadelphia, PA 19148
United States of America
Order was shipped to Australia or New Zealand
Coghlan Sydney - DLS
15 Berry Street
Clyde NSW 2142
Order was shipped to any other country
MINC - Dutch Label Shop
PO Box 160
3640 AD Mijdrecht