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Support

Call us, or chat with us

02 8294 6785

Our English Staff is available 24 x 7

contact by email

You can email [email protected] or use the form below and we will get back to you shortly.

FAQ

International Clients

Can I ship my products to another country?
I am located in another country, can I place an order?

Placing Your Order and Shipping

Do you charge shipping fees?
When will I receive my package?
Where do you ship?
Are payments on this website secure?
Do you offer expedited shipping or expedited production?
Do you charge Sales Tax or VAT?
What payment methods do you offer?

Customer Support

I forgot my password
Is the chat bubble a real customer service representative?

Designing Your Labels & Instructions

Iron-on Instructions
What are the best practices for designing a Woven Clothing Label?
What are the best practices for designing a Hang Tag?
Can your labels be sewn onto any fabric?
What about Sewing Allowance?
What background and text colors make the best combinations?
What are the file requirements for uploading my logo?

Label Quality

Money Back Guarantee / Returning Goods
Sample Pack Label Information
How long do the labels last?
Where are you located?
Will your labels fray, bleed, or fade?
What materials are the labels made of?
Our Product Guarantee

Mail And Return Shipments

USA & mexico

Dutch Label Shop
1901 S 9 St, Suite 615
Philadelphia, PA 19148
United States of America

Canada

InterFulfillment Inc. - DLS
ATTN: Receiving Team
420 Finchdene Square
Scarborough, ON M1X 1C2
Canada

Europe, Rest of World

MINC - Dutch Label Shop
PO Box 160
3640 AD Mijdrecht
The Netherlands

United Kingdom

Bezos c/o Ogden Fulfilment Limited
Unit 3F, Acre Park, Dalton Lane
Keighley, BD21 4JH
United Kingdom

Australia, New Zealand

Coghlan Sydney - DLS
15 Berry Street
Clyde NSW 2142
Australia