Do you offer expedited shipping or expedited production?
We do not offer expedited production
We have worked hard to develop very robust and efficient production processes, which ensures quick turnaround times. Unfortunately, these robust processes do not allow for deviations, such as expedited production requests.
Our products are manufactured in China. The produced goods are sent to our Distribution Centers, which are located in Philadelphia, Amsterdam, London, Ontario, and Sydney, depending on the final destination of the package.
International air freight is unfortunately affected by the Global Supply Chain issues that started in 2020 with the onset of COVID. Whereas our factory is fully operational and not affected, international air couriers do at times face delays beyond our control when transporting our products from China to our Distribution Centers.
We do offer expedited shipping.
At the "Payment Step" during checkout, you will see the shipping options available to you from the Distribution Center to the shipping address you provide.
The price and estimated shipping time for each option are shown. Note that these are estimates provided by the shipping carrier. We work with the most reputable logistical partners available, but as soon as the package is in their possession, it is out of our hands. We cannot guarantee shipping time.