Shipping & Turnaround Time

Production timeline: made to order, made with care

All of our labels, tags, and patches are custom-made. This means each order goes through a production process before it ships. Here’s what you can expect:

  • Typical production time: 10–14 days
  • Total estimated delivery time: around 2–3 weeks (production + shipping)
  • The “clock starts ticking” after design approval, as this is when production starts. 
  • We do not offer expedited (rush) production

Our production is optimized for quality and efficiency, but please allow time for design adjustments (production starts after design approval), high order volumes, or potential supply chain delays. Orders are shipped from a regional distribution center closest to your destination (for U.S. customers: New Jersey).

Note: Production times are consistent, but delivery dates are not guaranteed. If you need your labels by a specific deadline, we recommend ordering early.

Where we ship: global coverage, local delivery

We proudly ship to nearly every country in the world. Thanks to our network of regional distribution centers you benefit from:

  • Faster delivery times
  • No surprise import fees or customs delays
  • Local sales tax or VAT applied at checkout

Here's an overview of how shipping works by region:

Region Distribution Center / Ships From Carriers
United States New Jersey, USA FedEx, USPS
Mexico New Jersey, USA FedEx
Canada Ontario, Canada UPS, Asendia, Canada Post
European Union The Netherlands UPS, Post NL, Local Carriers (depending on the country)
United Kingdom London, UK Royal Mail
Australia & New Zealand Sydney, Australia Australia Post eParcel

If your country is not listed in the table, your order will ship from our distribution center in the Netherlands with UPS. Import duties may apply. 

You can ship to a different country than your billing address. Just enter the shipping address at checkout; applicable (local) shipping options will update automatically.

Shipping options and estimated delivery times

Once your order is produced, it will ship via your selected shipping method. In general, we offer two main delivery options: Standard and Express. Shipping fees and shipping times are shown during checkout.

Shipping Method Speed Tracking Cost
Standard Shipping Budget-friendly, slower delivery Yes Low
Express Shipping Faster delivery Yes Additional fee

Tracking details are provided by email as soon as your order ships.

At checkout, you'll see all available shipping methods and exact delivery estimates for your address. Express shipping can save a few days on delivery time, while standard shipping is the most economical option.

Shipping fees: affordable and transparent

Shipping fees are calculated based on your shipping destination and selected delivery method. Here’s how we keep costs down:

  • Low-cost standard shipping rates worldwide
  • No hidden fees
  • Dutch Label Shop often covers part of the shipping cost
  • Taxes and duties (if applicable) are included at checkout

Sample pack orders include free delivery and typically arrive within a few days.

You’ll see the exact shipping cost at checkout once you enter your address. We currently do not offer free shipping thresholds on regular product orders, but we strive to make every delivery affordable.

Important shipping policies and notes

Here are a few key things to keep in mind when ordering:

  1. Total turnaround times are estimates: While we aim to deliver in 2–3 weeks, delays may occur due to production issues, supply chain issues, or shipping issues (weather, for example). 
  2. No expedited production: You can choose express shipping, but we cannot speed up manufacturing.
  3. Address changes: If you need to change your shipping address after placing an order, contact us right away. After the order has shipped, changes are not possible anymore. 
  4. Returns: If your order is undeliverable or has an issue, you’re covered by our Money Back Guarantee. We also offer regional return addresses to make the process easier.
  5. No import tariffs. Sales tax or VAT is calculated and included at checkout.

Still having questions?

We’re here to help. If you have any more questions about shipping, delivery times, or order tracking, reach out to our Customer Support team.

Ready to place your order? Start designing your custom labels now and enjoy fast, tracked shipping wherever you are.