Our Label Guarantee
We are serious about the quality of our labels. We are always working with our factories to increase the efficiency and sustainability of our products. We also have an international team of label experts who review every design to make sure it will produce a great label that you can be proud of.
If you are unsatisfied with your labels (or any other Dutch Label Shop product) for any reason, just let us know and we can reproduce your order at no charge, provide you with a full refund, or do whatever we can to help make your label experience the best it can be.
Just reach out to customer support and let us know if there is an issue.
A Note About Photo Proofs
In the event that you request a photo proof with your order and the labels are not per the agreed design, we will reproduce your order at no extra charge. However, if you decide that design changes are required after reviewing the proof (for instance changing the color, size, or logo), there may be an additional charge depending on the nature of the request.
Turnaround time can be longer, depending on your response time and whether a reproduction is requested or not. For this reason, we cannot commit to a total turnaround time. Please respond as quickly as you can when you receive the Photo Proof email.