Money Back Guarantee / Returning Goods

Unless you have approved proof of the product, we offer a full refund upon your request.

Unless you have approved proof of the product, we offer a full refund upon request by the customer. The conditions for a refund are:

  1. You report the issue and/or make a money back request within 7 days after delivery of the product.
  2. You return the products back to The Dutch Label Shop, paying for all return shipping charges.
  3. We will refund the full amount within 7 days after receiving the returned product(s). If we have provided you with a proof of your product (note that this “proof” may consist of a product sample, a product photograph ("photo proof"), or another format), and you have approved this proof, this Money Back Guarantee does not apply to your order.

Use the following shipping addresses, when returning any products:

Order was shipped to the USA, Canada or Mexico

Dutch Label Shop
1500 Locust Street, Suite 1905
Philadelphia, PA 19102
United States of America

Order was shipped to Australia or New Zealand

Dutch Label Shop
18 Thomas Street
Picnic Point NSW 2213
Australia

Order was shipped to any other country

MINC - Dutch Label Shop
PO Box 160
3640 AD Mijdrecht
The Netherlands